Last Updated: 15 November 2023
G’day mates! Welcome to Berkley Sales. These Terms and Conditions outline the rules and regulations for the use of our website, located at fishingbaitsoffer.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Berkley Sales if you do not agree to all the terms and conditions stated on this page.
1. Website Use and Intellectual Property
Unless otherwise stated, Berkley Sales and/or its licensors own the intellectual property rights for all material on our website. All intellectual property rights are reserved.
You may view and/or print pages from fishingbaitsoffer.com for your own personal use subject to restrictions set in these terms and conditions.
You must not: republish material from this website; sell, rent or sub-license material from the website; reproduce, duplicate or copy material from this website for commercial purposes.
2. Products and Services
Berkley Sales offers a range of fishing equipment including:
- Fishing gear
- Poppers
- Reels
- Rods
- Soft Plastics
- Soft Vibes
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the website. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors.
3. Orders and Payment Terms
When you place an order through our site, you are offering to purchase the products subject to these Terms and Conditions.
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your credit card details on our servers.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product availability, errors in the description or price of the product, error in your order, or suspected fraud.
4. Shipping and Delivery
We ship to most locations worldwide, excluding some remote areas and parts of Asia. If you’re unsure about delivery to your location, please contact us at [email protected] before placing your order.
Processing Time: We process all orders within 1-2 business days.
Shipping Methods:
- Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 days after shipment. Flat rate of $12.95.
- Free Shipping: Shipped via EMS. Free for orders over $50. Delivery within 15-25 days after shipment.
Delivery times are estimates only and are not guaranteed. We are not responsible for any delays caused by customs clearance procedures or other factors beyond our control.
5. Returns and Refunds
We want you to be completely stoked with your purchase. If you’re not satisfied, we accept returns and exchanges within 15 days of you receiving your order.
All items must be in original, unused condition with all tags and packaging intact.
Important Note: Due to hygiene reasons and product safety regulations, we cannot accept returns on Soft Plastics and Soft Vibes that have been opened or used. These products must remain in their original sealed packaging to be eligible for return.
To initiate a return or exchange:
- Contact our customer service team at [email protected] within 15 days of receiving your order
- Provide your order number and reason for return/exchange
- We’ll email you a Return Authorization Number and shipping instructions
- Package the item securely with the original packaging
- Include the completed return form (we’ll email this to you)
- Ship the package to our address (you’re responsible for return shipping costs)
Return Address:
Berkley Sales
19 Healy Road
THOMSON BROOK, AU 6239
Australia
Once we receive and inspect your returned item, refunds will be processed within 5-7 business days to your original payment method. Original shipping costs are non-refundable.
For damaged or defective items, contact us immediately at [email protected] with photos of the damage. We’ll arrange a replacement or refund and cover all shipping costs.
6. User Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use the website and products only for lawful purposes
- Not use our products in any way that could damage, disable, overburden, or impair our website
- Comply with all applicable fishing regulations and laws in your area when using our products
7. Limitation of Liability
Berkley Sales, including its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the service
- Any conduct or content of any third party on the service
- Any content obtained from the service
- Unauthorized access, use or alteration of your transmissions or content
Our total cumulative liability to you for all claims relating to the products and services provided by Berkley Sales shall not exceed the amount you paid for the products or services in the six months preceding the event giving rise to the claim.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Berkley Sales, 19 Healy Road, THOMSON BROOK, AU 6239 Australia
We aim to respond to all inquiries within 24 hours.
At Berkley Sales, we believe every fishing adventure should be a ripper experience – and that includes your shopping experience with us!
Berkley Sales – Where Every Cast Counts
