Privacy Policy

Last Updated: 15 November 2023

G’day mates! At Berkley Sales, we value your privacy as much as we value a good day out on the water. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at fishingbaitsoffer.com or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy. We’re committed to keeping your personal information secure and handling it with the same care we put into crafting our fishing gear.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed through secure payment gateways. We don’t store your complete payment details on our servers.
• Technical Information: IP address, browser type, device information, and pages you visit on our site.
• Communication Data: Any correspondence when you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for fishing gear, including rods, reels, poppers, soft plastics, and soft vibes
• To communicate with you about your orders, account, or inquiries
• To improve our website, products, and customer service
• To send you marketing communications (only if you’ve opted in)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and don’t sell your personal information to third parties. We may share your information with:

• Payment processors (Visa, MasterCard, JCB, PayPal) to complete your transactions securely
• Shipping carriers to deliver your orders worldwide (excluding Asia and some remote areas)
• Service providers who help us operate our website and business, under strict confidentiality agreements
• Legal authorities when required by law or to protect our rights and safety

4. Data Storage and Security

We’re based in Australia but may transfer and store your data in other countries where our service providers operate. We implement appropriate security measures to protect your information:

• All transactions are encrypted using industry-standard SSL technology
• We never store your complete payment details on our servers
• Regular security assessments of our systems and processes
• Limited access to your personal information to authorized personnel only

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We’ll do our best to protect your information, but we can’t guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can update or correct your information through your account or by contacting us
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Opt-out: You can unsubscribe from marketing communications at any time
• Data Portability: You can request a copy of your data in a machine-readable format

To exercise these rights, please contact us at [email protected]. We’ll respond to your request within 30 days.

6. Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and security
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to display relevant ads for our fishing gear (if you consent)

You can control cookies through your browser settings. However, disabling some cookies may affect your experience on our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

Thanks for trusting Berkley Sales with your fishing needs and your personal information. We treat both with the utmost care and respect.

Berkley Sales – Where Every Cast Counts